I thrive on using a strong research methodology, data analysis and statistical modeling background to turn client problems into actionable solutions. If you’re struggling with a difficult, even intractable, problem that could benefit from a fresh look and an innovative approach, then please reach out to me. I’d love to help!

Experience

ICG LogoSenior Manager, Consumer and Category Analytics
Wilton Brands
April 2018 – Present
Manage quantitative consumer insights research. Manage the collection, validation and reporting of wilton POS data.
ICG LogoConsumer Insights Research Manager
Wilton Brands
January 2017 – March 2018
Manage the design, fielding and analysis of quantitative consumer insights research.
ICG LogoDirector of Development and Analytics
Insight Consulting Group
January 2014 – December 2016
Manage quantitative research. Lead the development of new products.
ICG LogoCommunities of Interest Manager
Insight Consulting Group
January 2013 – December 2013
Plan and design research for online communities. Perform quantitative analysis. Design and develop tools to streamline business operations.
1a930d8Director of Support and Training
BAIR Analytics Inc.
November 2012 – December 2012

  • Developed a series of reports to track the health of customer accounts using SQL, R, Excel and Word
  • Tasked with bringing the same level of structure to the support and training operations that I had brought to the development department
  • Designed and implemented new business processes to improve the efficiency and quality of customer support
  • Wrote an operations manual to document and communicate new business processes for support team members
1a930d8Director of Development
BAIR Analytics Inc.
July 2011 – October 2012

    • Developed an internal support tool to automatically discover problematic accounts using SQL and Java
    • Built the development department from the ground up
    • Managed a development team to produce analytical web applications for law enforcement and defense
    • Created pricing models and forecasts for software products using monte carlo simulation
    • Designed and implemented a hiring process to populate a small but highly-qualified
      development team
1a930d8Law Enforcement Specialist
BAIR Analytics Inc.
October 2009 – June 2011

  • Worked with law enforcement professionals to write the requirements for a new family of crime analysis web applications
  • Converted algorithms and mathematics from scientific journal articles into practical analytical features now available in web and desktop applications
  • Designed and developed crime analysis and mapping web applications for two distinct types of users: RAIDS Online (public) and ATACRAIDS (law enforcement)
0f38a03Assistant Online Editor
Christianity Today International
September 2004 – August 2006

  • Created an automation system for building email newsletters from disparate data sources that resulted in a 30% workload reduction
  • Wrote for and edited email newsletters and online channels

Teaching Experience

British Columbia Institute of TechnologyApplied Research Methodology and Statistics
British Columbia Institute of Technology
October 2009 – September 2012
Taught one to three sections of “Applied Research Methodology and Statistics” per year at the British Columbia Institute of Technology. Flew into Vancouver to teach the full 45-hour class in-person over the course of a work week.
The Chicago School of Professional PsychologyResearch Methods
The Chicago School of Professional Psychology
January 2009 – April 2009
Taught “Research Methods” for the Forensic Psychology M.A. Program at the Chicago School of Professional Psychology.

Technical Skills

  • MicroStrategy
  • SPSS
  • R (Statistical Computer)
  • SQL
  • Java
  • HTML / CSS / JavaScript

Education

The Chicago School of Professional PsychologyThe Chicago School of Professional Psychology
Master of Arts in Forensic Psychology
2006 – 2008
Thesis: GeoProfile: Developing and establishing the reliability of a new geographic profiling software system
Taylor UniversityTaylor University
Bachelor of Arts in English/Writing
Minor in Psychology
2000 – 2004
Activities: Editor-in-Chief, The Echo

References

Available upon request.